Paying a pre-booking deposit does not ship anything. Products are dispatched only after you approve the final quote and complete payment.
Where we deliver
We deliver across India to school, college and office addresses.
Delivery time
- Products in stock: dispatched within 5 working days of order confirmation, delivered in 7–14 working days.
- Pre-booked products from an upcoming shipment: we tell you the expected date when you pay the deposit and keep you updated. If we cannot deliver within 120 days, you get a full refund.
Shipping charges
Shipping charges, if any, are shown in your quote before you pay the balance.
Tracking
We share the courier name and tracking number by email or WhatsApp when your order ships.
Damaged parcels
Check the parcel on delivery. If it is damaged, note this on the delivery receipt and tell us within 7 days with photos.
Installation and training
We schedule teacher onboarding after delivery, on campus or online.
Contact
Legal name: Thakral Innovations Private Limited
Registered address: Basement, 5A, IDC, IDC Sector 16, near Gurugram Institute Techno World, Gurugram, Haryana 122001, India
Bengaluru office: 1st Floor, Shree Rajarajeshwari Arcade, Outer Ring Road, near Courtyard Marriott, Kanaka Nagar, Veerannapalya, Bengaluru, Karnataka 560045
GSTIN: 06AAFCT3813J2ZB
Email: sales@thakralenterprise.com · Toll-free: 1800 274 2009